Every eleventh hour work is generally problematic and due to this so many problems are created specially accessing or login site.
Issues & Resolution to accessing incometaxindiaefiling.gov.in
Internet service from ISP (internet service provider) is not available or failing intermittently.
The call centre of ISP needs to be contacted for resolving this issue.
The internet connection is working, other websites are opening properly.
You may try the following fixes:
Check your Windows HOSTS file - Make sure there’s no entry in the hosts file that maps the website’s URL (incometaxindiaefiling.gov.in) to localhost or 127.0.0.1 or an incorrect IP address – it is a possibility if you have imported some third-party hosts file or it’s modified by some malicious software installed in the computer.
Type cmd /k notepad c:\WINDOWS\system32\drivers\etc\hosts in the Run window to view hosts file
Clear DNS Cache and use Public DNS – The DNS cache keeps a record of sites that you have recently visited on your computer. If that gets corrupted, you may have issues opening sites that were previously accessible without problems including incometaxindiaefiling.gov.in.
Type cmd /k ipconfig /displaydns in the Run window to see the cache entries.
If that unreachable website is listed in the cache, type cmd /k ipconfig /flushdns to clear the cache.
Change the DNS of the network connection which you are using in your local PC. You can do this by editing the properties of the internet connection. Two most recommended DNS’ are Google DNS (e.g. 8.8.8.8, 8.8.4.4, 4.2.2.2) and open DNS.
Suspend the Anti-Virus and Firewall – If you are running an external software firewall or anti-virus program (like Norton, ZoneAlarm, etc), exit and restart the web browser.
Restart the internet connection.
Able to open the website incometaxindiaefiling.go v.in, however not able to upload XML or use Digital Signature Certificate.
Use the instructions mentioned in Help -> Browser Settings in incometaxindiaefiling.gov.in website to check that the browser being used is the recommended one. Verify the current configuration of the browser being used and modify if needed.
Solution for Non Getting PIN on mobile or email.
Presently user can use off-line Excel Based or Java Based utility. In Java based utility he may Login Directly without any updation of Mobile No. and Email address. Initially, he may use Pre-fill link and then enter your income data and after that finally, he can use submit button for uploading of Income Tax Return. In this may taxpayer or user can upload his Income Tax return without updating Mobile No and Email address on income tax website.
Issues & Resolution to accessing incometaxindiaefiling.gov.in
Internet service from ISP (internet service provider) is not available or failing intermittently.
The call centre of ISP needs to be contacted for resolving this issue.
The internet connection is working, other websites are opening properly.
You may try the following fixes:
Check your Windows HOSTS file - Make sure there’s no entry in the hosts file that maps the website’s URL (incometaxindiaefiling.gov.in) to localhost or 127.0.0.1 or an incorrect IP address – it is a possibility if you have imported some third-party hosts file or it’s modified by some malicious software installed in the computer.
Type cmd /k notepad c:\WINDOWS\system32\drivers\etc\hosts in the Run window to view hosts file
Clear DNS Cache and use Public DNS – The DNS cache keeps a record of sites that you have recently visited on your computer. If that gets corrupted, you may have issues opening sites that were previously accessible without problems including incometaxindiaefiling.gov.in.
Type cmd /k ipconfig /displaydns in the Run window to see the cache entries.
If that unreachable website is listed in the cache, type cmd /k ipconfig /flushdns to clear the cache.
Change the DNS of the network connection which you are using in your local PC. You can do this by editing the properties of the internet connection. Two most recommended DNS’ are Google DNS (e.g. 8.8.8.8, 8.8.4.4, 4.2.2.2) and open DNS.
Suspend the Anti-Virus and Firewall – If you are running an external software firewall or anti-virus program (like Norton, ZoneAlarm, etc), exit and restart the web browser.
Restart the internet connection.
Able to open the website incometaxindiaefiling.go v.in, however not able to upload XML or use Digital Signature Certificate.
Use the instructions mentioned in Help -> Browser Settings in incometaxindiaefiling.gov.in website to check that the browser being used is the recommended one. Verify the current configuration of the browser being used and modify if needed.
Solution for Non Getting PIN on mobile or email.
Presently user can use off-line Excel Based or Java Based utility. In Java based utility he may Login Directly without any updation of Mobile No. and Email address. Initially, he may use Pre-fill link and then enter your income data and after that finally, he can use submit button for uploading of Income Tax Return. In this may taxpayer or user can upload his Income Tax return without updating Mobile No and Email address on income tax website.
